By : dtbaker Published On Friday, July 06, 2012, 18:16 In PHP Scripts
Customers can add comments by logging into the system and going to their job, or customers can add comments from the “External Link” that you email to them.
Staff can add comments as replies to customer comments.
A copy of the comment can be emailed to the assigned job staff member or customer.
Comments can be disabled or hidden for individual jobs (eg: when a job is finished you can close new comments and still keep old ones visible, or close and hide all comments).
Pretty cool!